Results
A course is finished when the weekly job you brought can be run again without us in the room. The demo on the last night is short on purpose. The written workflow is the part that still works when a product name changes later in 2026.
Honesty
A result, for us, is a file that still belongs to you and a method you can explain to a colleague. We look at whether the prompt library matches the role you actually have, whether the automation runs on data you brought, and whether the one-page rule would stop a reckless paste. We do not look at whether the output impressed a stranger on the internet.
That is why this page carries briefs we wrote as teaching examples, not a wall of claims. If you want proof, sit in the room. You will see twelve people working on twelve different desks. That is the evidence we can stand behind.
Teaching examples
These six jobs are the sort of work people bring. The wording is ours. Use them to judge whether the school is aimed at your desk.
Twelve months of tickets, already exported, turned into a short monthly note that names the three themes that ate the most time. The model proposes clusters. You reject any theme you cannot point back to a set of ticket ids. The deliverable is the repeating pack, not a one-off slide.
A clause library taken from last year’s successful responses, plus a prompt that drafts a new section against a fresh brief. Every generated paragraph is marked until a human confirms it matches the submitted facts. The kit is useless if the library is allowed to invent a certification you do not hold.
One core lesson rewritten for three groups, with vocabulary and task load changed on purpose. Learner names and marks stay out of the tool. The teacher keeps the professional judgement about what a class can handle. The time saved is the first draft, not the decision.
A short chain that reads a stock sheet, drafts a reorder list, and waits for a person to approve anything above a set quantity. The spreadsheet remains the source of numbers. The model is not allowed to invent a supplier or a price.
A recording becomes a draft minute with actions and owners, then stops for approval before it is sent. People who were not in the room are not added as if they were. The last step is a human who was actually present.
A small set of replies for the ten situations that already fill the inbox, written in English and a second language the team uses. Tone is locked to the brand sheet. A new complaint type is not answered by the model until someone writes the new template.
Skill ladder
The deliverable
The template is one to two pages. It is written in ordinary sentences, not in vendor screenshots that will be out of date by the next intake. You fill it during the course, not after. If a step cannot be written down, it is not finished. We would rather a short honest document than a long one that hides the check.
Take it back to your team as an internal note. It is licensed for your own use and your employer’s internal use. It is not licensed for resale or for teaching a public class. The structure below is the same on every public programme.
After the last night
An alumni clinic runs once a quarter in 2026. It is a drop-in evening for people who have finished a public course and want a second look at a method that broke after a tool change. Seats are limited. We send the date to the class list. It is not a new programme and it is not assessed.
When a major tool change lands, we update the relevant workbook pages and resend them to the most recent cohorts for that track. We do this because the written steps are the product. We do not offer job placement, hiring introductions, or any guarantee of employment or business outcome. If a school promises you a role, ask them how they would honour it. We will not write that sentence.
If the task is real and you are allowed to practise on it, write to us with the role and the constraint. If it is a poor fit, we will say so.